Legal

Refund Policy

I want you to feel good about every purchase. Here's how refunds work, in plain words.

Last updated: November 11, 2026

Digital products are final sale

The Styling Confidence Workbook, Spring Lookbook, Winter Outfit Formulas, 21-Day Closet Confidence Challenge, Personal Style Session and Closet Confidence Audit are digital products. You get them right away, and they can't be returned the way clothing can. Because of that, all sales are final once your download or access has been delivered.

Before you buy, please read the product description and look at the sample pages. Not sure which one is right for you? Email me at hello@stylingconfidence.com and I'll help you choose.

When I'll make it right

  • Charged twice or the wrong amount? I'll refund the extra charge.
  • A file won't open, a link is broken, or pages are missing? I'll send you a working copy. If I can't fix it within 5 business days, I'll give you a full refund.
  • Bought the wrong product by mistake? If you haven't downloaded or opened it, email me within 7 days and I'll swap it or refund it.
  • Need a version that works with a screen reader? Email me and I'll send one at no extra cost.

How to ask for help

Email hello@stylingconfidence.com with your name, the email address you used to buy, the product, and what happened. I reply within 1 to 2 business days, Monday through Friday, 9:00 AM to 5:00 PM Eastern.

Refunds go back to the card or account you paid with. Your bank may take 5 to 10 business days to show it.

After a refund

Once a refund is issued, access to that product ends.

Free resources

The style quizzes, Style Help Center, free courses and free downloads are always free, so there's nothing to refund.

Your rights

Nothing in this policy limits any rights you have under the law.

Questions

Email hello@stylingconfidence.com or call 912-616-2729.

Stay confident,
Melody